This privacy policy (“Privacy Policy”) applies to the personal data that we process on this website in relation to your interaction with our websites, events, and business promotion.

This Privacy Policy does not apply to situations where we act on behalf of our customers, generally in the role as “data processor” or “service provider”, as defined by applicable data protection laws, in relation to the data our customers submit, manage, use, or process through or as part of our services.

Security: We take reasonable and appropriate measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration, and destruction.

 Data Security and Retention

Security of your personal data is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We regularly review our security measures to consider available new technologies and methods. If you have any questions about the security of your personal data, you can contact us.

We retain personal data on our website for as long as necessary to provide our services and for the other purposes set out in this Privacy Policy. We also retain personal data when necessary to comply with contractual and legal obligations, when we have a legitimate interest to do so (e.g., improving and developing our business, and enhancing its safety, security, and stability), and for the exercise or defence of legal claims.

The retention periods will be different depending on the type of personal data and the purposes for which we use the personal data. If you have any questions about the retention of your personal data, you can contact us.

 Interest-Based Advertising

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Website and other sites or apps over time, including information about relationships among different browsers and devices.

Children’s Privacy

We do not knowingly collect personal data from children under 18. If you are under 18, do not use or provide any information on this website or provide any data about yourself to us. If we learn we have collected or received personal data from a child under 18 without verification of parental consent, we will delete that data. If you believe we might have any information from or about a child under 18, please contact us.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of any websites other than our own. This Policy applies only to information collected by us on our website and not to any third-party websites. We encourage you to review the privacy statements of any such websites to understand their information practices.

 What Personal Data We Collect

When we use the term “personal data” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. The term does not include aggregate or de-identified data that is maintained in a form that is not reasonably capable of being associated with or linked to an individual and does not apply to other information that is excluded from privacy protections under applicable data protection law.

Personal Data You Provide

• Information When You Contact Us or Interact with Us: We collect personal data that you provide when you contact or interact with us, such as your name, address, email address, and telephone number. We may collect other information to process your request properly, such as questions, comments, feedback, or requests.

• Promotions and Products Interest: We collect personal data if you choose to participate in a survey, research, promotion, marketing campaign, free trials or evaluations of our products, webinars, community, help forums, or events conducted or sponsored by us. You may provide us with personal data such as your name, email address, and/or telephone number, employer name, your title, and audio or visual information.

• Purchase Information: When you make a purchase on our websites or with our staff, including the purchase of Zscaler products and services, we collect information about the purchase, such as contact information, items you have purchased, and professional information.

Automatically Collected Personal Data

• Cookies: We use cookies and similar technologies to monitor the usage of our website. For example, we use cookies to remember your language preferences and login information, as well as to analyse our website traffic patterns. We will obtain your consent to our use of cookies where required by law.

• Technical and Usage Information: We collect certain device and network connection information when you access and interact with our website. This information includes IP address, browser type, internet service provider, URLs of referring and exit pages, operating system, date and time stamp, information that you search for, locale and language preferences, identification numbers associated with your device, your mobile carrier, and system configuration information. Occasionally, we connect personal data gathered in our log files as necessary to improve our website. In such a case, we would treat the combined information in accordance with this Privacy Policy.

Legal Obligation

We may use your personal data when it is necessary to comply with a legal obligation, such as bookkeeping, accounting, taxation, employment, and other business activities.

Your Rights and Choices

You have rights and choices when it comes to your personal data. Some of these rights apply generally, while others will only apply in certain circumstances. Depending on the scenario, these rights may be subject to some limitations provided by law.

• Right to access: You have the right to obtain information about the data stored about you, including certain information about the processing.

• Right to rectification: You have the right to demand the rectification of any incorrect or inaccurate personal data we hold with respect to you.

• Right to erasure: You have the right to have some or all your personal data erased.

• Right to restriction of processing: You have the right to have your data with processing restriction by satisfying prerequisites in the law (e.g., contesting the accuracy of your personal data).

• Right to withdraw consent: You are entitled to withdraw any declaration(s) of consent previously made and relating to the processing of your personal data with future effect. However, such withdrawal of consent does not affect the legitimacy of any processing operations previously executed.

• Right to data portability: You have the right to data portability in circumstances where we rely on contractual necessity or consent as our legal basis. This means that you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to share it with a third party.

Please note that you may not be able to benefit from all features of our website if you request the deletion of your personal data or object to or withdraw your consent to such processing.

To exercise any of the above rights, please contact us by following the instructions available in the section “Contact Us” in this Privacy Policy.